Contractor Fleet Sales Administrator

The Fleet Sales Administrator will be responsible for supporting the existing Fleet Assistant Manager for Sales as a 2IC by assisting with incentive applications, claims and payments, creating process flows and standard operating procedures related but not limited to fleet incentive budget, utilisation, reporting, and payment processing, sales information gathering, analysis, filing, and overall administrative support. This incumbent will need to research, develop, implement and document basic fleet sales processes and fleet system processes.

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KEY PERFORMANCE AREAS:

• Processes and Administration: Process mapping and standard operating procedure creation for fleet incentive programs and systems. Administer claims, payment processing, information management, policy documentation analysis and creation (35%).
• Data Analysis and Reporting: Data gathering, analysis, and report development relating to but not limited to sales, incentives, payments and policy documentation (20%).
• Stock and Order Control: Administrative support for analysing, processing, documenting, and tracking fleet orders and stock management thereof (20%).
• Stakeholder Engagement: Actively collaborates with internal and external stakeholders to support and address data analysis needs, ensuring effective communication and alignment on objectives. Support both verbal and written communication strategies (15%).
• Training and Support: Support training initiatives for team members, dealers and customers by SOP creation, process sharing and problem solving (10%).
• Data Consolidation and Management: Consolidate essential data sets: Incentives, Sales, Stock, Fleet Customer and Dealer information to streamline and ensure extraction for reporting use.
• Administrative Process Formation: Work closely with Fleet strategy and planning management to prioritise administrative standards, improvements, maintenance and management.
• Innovation and Improvement: Continuously seek and define new process improvement opportunities by analysing systems and work methodologies.
• Training and Empowerment: Lead initiatives to train department members on system understanding, input requirements, administration requirements and maintenance.

QUALIFICATIONS AND EXPERIENCE:

• NQF 4 level qualification (120 credits - level framework a minimum certificate in Administration, Information Management.
• Diploma in Administration, Information Management, or a related field

will be an added advantage.

• Must demonstrate a strong foundational knowledge of information handling, administration and analysis.
• Required proven experience as an administrator or support assistant with a focus on process mapping, SOP creation and information management.
• Applicants should possess knowledge, hands-on experience and a willingness to clearly understand, enhance and standardize administrative functions.
• PC literacy (MS Office Advanced) and SAP knowledge are essential.

COMPETENCIES:

• Accurate Information gathering and analysis
• Awareness and commitment to our mission
• Awareness of situations and decisiveness
• Communication and sharing of mid to long term plans
• Creation of innovation vision
• Establishing framework and systems for organisational review
• Feedback of evaluation and long-term development of others
• Strategic review of work methods
• Negotiation and good communication
• Relationship building

THIS APPOINTMENT WILL BE MADE IN LINE WITH THE COMPANY’S EMPLOYMENT EQUITY POLICY

                               Please forward applications to our External Careers Website