District Manager Sales & After Sales- North Region
A vacancy exists in the Dealer Operations Department, which forms part of the Sales & Dealer Network Division and is based in Johannesburg. This position reports to the Regional Sales and After Sales Managers in the North Region.
KEY PERFORMANCE AREAS:
- Physical visitations/engagement with dealerships on a regular/needs basis
- Adherence to all franchise standards at dealer level
- Optimise Customer Experience at dealer level
- Profitable dealership management
- Implementation and maintenance of operational guidelines at dealer level
- Implementation and maintenance of minimum environmental standards at dealer level
- Management of all departmental targets, New/Used/Parts/Service CPUS
- Management of dealer market share in line with TSAM’s share objectives
- Management of Toyota Development Programs.
QUALIFICATIONS AND EXPERIENCE REQUIRED:
- NQF Level 6 - (360 credits) qualification in Marketing or equivalent
- Experience / exposure in marketing, sales and dealer business environment
- PC Literacy (MS Office package - advanced, SAP, e-Toyota)
- Excellent communication and negotiation skills (Verbal and written)
- Good verbal and writing skills
- Basic Financial Skills
- Customer Handling Skills
- Product and general automotive business knowledge
- Automotive Technical background would be an advantage.
COMPETENCIES:
- Accurate Information gathering and analysis
- Awareness and commitment to our mission
- Awareness of situations and decisiveness
- Communication and sharing of mid to long term plans
- Creation of innovation vision
- Establishing framework and systems for organisational review
- Feedback of evaluation and long-term development of others
- Strategic review of work methods
- Negotiation and good communication
- Relationship building
THIS APPOINTMENT WILL MADE IN LINE WITH THE COMPANY’S EMPLOYMENT EQUITY POLICY.